Terms & Conditions
Business Name: Shislays Hair LONDON
Website / Booking Platform: www.shislayshairlondon.co
By booking an Appointment, Purchasing Hair / Products, or submitting a payment with Shislays Hair London and using this website, you agree the following Terms of Service in full.
Deposits & Payments
Hair Appointments
- A non-refundable spesified deposit is required to secure your hair service appointment. Deposits apply toward your total service cost. The remaining balance is due on the day of hair service via Cash or Bank Transfer.
Purchasing Shislays Hair
- When purchasing Shislays Hair, payments are made in full via the website or payment link.
- All custom orders are non-refundable in every case.
- Payment processing of 5 working days applies for all orders made via this website, after this time your order will be shippped out.
Refunds / Appointment Cancelling & Rescheduling
- All deposits, services rendered and all custom orders are non-refundable in all cases.
- If you have a confirmed appointment - you can reschedule once, no less than 72 hours to your appointment date.
- Late arrivals may result in shortened service or cancellation without refund.
Limitation of liability
- Clients are required to communicate respectfully and professionally with our team both in person and online.
- Clients are requested to disclose all relevant hair history before services.
- Clients must arrive to appointments on time and properly prepared or risk loosing the appointment slot.
- Failure to meet preparation standards for your desired appointment, will result in additional charges or appointment cancellation.
- Hair results vary based on hair condition, hair history and maintenance.
- Shislays London - is not liable for your shipping delays, allergic reactions, hair loss or damage resulting from undisclosed conditions or failure to follow aftercare directions.
- We reserve the right to cancel your appointment at any stage of your appointment if we believe it to be absolutely necessary for your safety.
- By booking / purchasing with us, you release the buisness and staff from liability related to unknown or undisclosed risks.
Only book if your happy with these terms.